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These Terms and Conditions govern the use of the Chic Roots Axis website and the purchase of products and services offered through the platform. By accessing or using this website, users agree to comply with and be bound by these Terms and Conditions. If a user does not agree, they should discontinue use of the platform.

1. About Chic Roots Axis

Chic Roots Axis is a Ghana-based event supplies and event solutions platform offering curated décor items, event equipment, and party essentials for personal, corporate, and large-scale events. All services provided through the platform are subject to the terms outlined below.

2. User Eligibility

Use of this website is available to individuals who are legally capable of entering into binding contracts under applicable laws in Ghana.

By using this platform, users confirm that:

  • They are at least 18 years of age, or
  • They are accessing the platform under the supervision of a parent, guardian, or legally authorised representative

Chic Roots Axis reserves the right to restrict or terminate access if eligibility requirements are not met.

3. Product Availability

All products displayed on the Chic Roots Axis website are subject to availability. While efforts are made to ensure accurate listings, availability may change without prior notice due to demand, stock limitations, or operational factors.

Chic Roots Axis reserves the right to:

  • Modify product listings
  • Discontinue items
  • Limit quantities per order

Images and descriptions are provided for reference and may vary slightly from actual products.

4. Orders, Acceptance, and Cancellations

Order Placement

An order is considered a request to purchase products or services listed on the website. Submission of an order does not constitute acceptance.

Order Acceptance

Chic Roots Axis reserves the right to accept or decline any order at its discretion, including but not limited to:

  • Product availability issues
  • Payment verification concerns
  • Suspected misuse of the platform

Order confirmation indicates acceptance and processing.

Order Cancellations

Order cancellations may be permitted before processing or dispatch. Once an order has been processed or shipped, cancellation may no longer be possible. Specific cancellation conditions may apply depending on the product or service category.

5. Payment Obligations

All prices displayed on the website are subject to change without notice. Payments must be completed using approved payment methods available on the platform.

Users agree that:

  • Payment information provided is accurate and authorised
  • Full payment is required before order processing
  • Additional charges such as delivery fees or taxes may apply where relevant

Chic Roots Axis is not responsible for delays or failures caused by third-party payment service providers.

6. Delivery and Fulfilment

Delivery timelines are estimates and may vary due to logistics, location, or external circumstances beyond reasonable control. Chic Roots Axis aims to fulfil orders within reasonable timeframes but does not guarantee exact delivery dates.

Risk of loss passes to the user upon delivery.

7. Limitation of Liability

To the fullest extent permitted by law, Chic Roots Axis shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Losses arising from delayed delivery or temporary unavailability
  • Third-party service interruptions

Total liability, if applicable, shall not exceed the value of the order giving rise to the claim.

8. Intellectual Property

All content on chicrootsaxis.com, including text, images, logos, designs, and layout, is the property of Chic Roots Axis or its licensors and is protected under applicable intellectual property laws.

Unauthorised use, reproduction, or distribution is prohibited.

9. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the Republic of Ghana. Any disputes arising from the use of this platform shall be subject to the exclusive jurisdiction of Ghanaian courts.

10. Changes to These Terms

Chic Roots Axis reserves the right to update or modify these Terms and Conditions at any time. Continued use of the website following changes constitutes acceptance of the revised terms.

11. Legal Queries and Contact Information

For legal questions, concerns, or clarifications regarding these Terms and Conditions, users may contact:

Email: info@chicrootsaxis.com 

Final Note

These Terms and Conditions are designed to ensure transparent platform usage, protect users, and support a reliable event supply experience for all customers.

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